1. Introduction

DesiPlat (“we”, “us”, “our”) operates as a sole proprietorship in India and provides digital DPDP readiness assessments, benchmarking tools, and documentation templates.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Personal Data We Collect

We may collect:

• Name

• Email address

• Phone number (if provided)

• Company name and website

• Organizational details (industry, size, business model)

• Assessment responses

• Payment confirmation metadata from third-party gateways

We do not store card, banking, or wallet credentials.

3. Purpose of Processing

We process personal data for:

• Generating assessment reports

• Delivering purchased documentation packs

• Transactional communication

• Maintaining service and audit records

• Platform performance improvement

We do not sell personal data.

4. Aggregated & Anonymized Analytics

We may use anonymized and aggregated assessment responses to generate statistical insights, benchmarking reports, or industry research materials.

Such outputs:

• Will not identify any individual or organization

• Will not include direct or indirect identifiers

• Will be based only on irreversibly anonymized data

Once anonymized, such data is no longer treated as personal data.

5. Lawful Basis

Processing is based on:

• Consent provided at the time of submission

• Performance of a digital service transaction

6. Data Retention

Personal data is retained only as long as necessary for:

• Service delivery

• Customer support

• Legal, accounting, and tax compliance

Certain minimal transaction records (such as invoice details) may be retained as required by applicable law, even if deletion is requested.

7. Your Rights

Subject to applicable law, you may:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your personal data

• Withdraw consent at any time

Withdrawal of consent does not affect processing already completed.

To exercise these rights, contact:
support@desiplat.com

8. Security Safeguards

We implement reasonable technical and organizational safeguards including:

• Secure cloud-based form infrastructure

• Role-based access controls

• Use of reputable third-party service providers

9. Cross-Border Processing

Some service providers used for hosting, payments, or communications may process or store data outside India. Such processing is subject to contractual safeguards.

10. Contact

admin@desiplat.com